Care with Purpose, Service with Heart
Welcome to Winserve Care Services Ltd
Our Mission
Winserve Care Services was founded in 2020 with a simple but powerful mission: to protect and care for those in need. Our name honours a loved one whose life embodied care, kindness, and service to others — values we strive to uphold every day. Guided by that spirit, our CEO set out to create a company that places people first, leading with empathy and integrity.
Today, with over 70 dedicated carers and strong partnerships with local councils, city councils, and the NHS, we continue to provide high-quality, personalised care that empowers individuals and strengthens communities.
“We believe care should be more than a service — it should be a relationship built on trust, respect, and the shared goal of making life better for those we support. We strive to be better, for every person who counts on us.”
Our mission as a company is to be a trusted provider of compassionate, person-centred care that helps individuals live with dignity, independence, and choice. We are here to deliver high-quality services that promote independence, well-being, and a better quality of life, ensuring every service user feels valued and supported.
Our values
Respect
We treat every individual with fairness, kindness, and empathy. Our care always honours personal dignity, choices, and circumstances—ensuring everyone feels heard, valued, and safe.
Compassion
Our work is grounded in empathy, warmth, and a genuine desire to improve lives. We approach every situation with understanding, patience, and heartfelt care.
Collaboration lies at the heart of our approach. Winserve Care Services Ltd partners closely with local authorities, city councils, and the NHS to deliver supported living, home care, and complex care services. By aligning our efforts and expertise, we provide targeted care solutions that meet the highest standards of quality and efficiency in service delivery. Our strategic collaborations enable us to exceed expectations, ensuring seamless care experiences for our service users.
Discover the warmth of compassionate care and the strength of strategic partnerships at Winserve Care Services Ltd. Join us in our mission to empower lives, enrich communities, and create a future where every individual thrives with dignity and independence.
Individuality
We recognise and celebrate each person’s uniqueness. Our care plans are personalised, flexible, and empowering—designed to promote independence and honour personal aspirations.
Growth
We embrace change, innovation, and collaboration. By working together and continuously improving, we build stronger support networks and deliver better care every day.
Partnering For Progress: Collaborating with Local Authorities, City Councils, and the NHS
Our collaboration with industry leaders such as Nourish enables seamless rostering, invoicing, timesheet preparation, and record-keeping, ensuring efficient administrative processes. Our dedication to safety is amplified through RAM Assist, ensuring reliable fleet tracking. Utilising DocuSign streamlines document management, while uCheck guarantees secure DBS checking services. We prioritise continuous learning and development, partnering with Grey Matter and Curve Learning for comprehensive online and face-to-face training. With Sherwood Training, we focus on Positive Behaviour Training in face-to-face sessions. Regular policy updates and reviews are ensured through our collaboration with QCS, while Avensure provides expert HR consultancy. UHY BPR Heaton Chartered Accountants ensures meticulous accountancy services, underscoring our commitment to excellence in care provision.
Innovation and Technology
Don’t just take our word for it, see what our client’s are saying.
Please click on the image below to review the feedback and ratings our clients have provided us on the independent website Homecare.co.uk, the UK’s leading home care review website:
Our Services are Regulated by the Care Quality Commission.
Please see below for our latest CQC Rating and Report: